Job Description

The Patient Care Associate will assist in providing care to patients that meets their individual needs in all patient settings. Acts as a resource to patients, families, and visitors upon entering the unit. Exhibits professional behavior while providing superior customer service to all who require information or assistance. Assists in coordinating patient communication by answering call lights and relaying timely and accurate information to nursing staff. Exhibits strong communication skills with professional telephone manners. Takes accurate messages and delivers the message in a timely fashion. Functions as a liaison between the patient care unit and all support services throughout the hospital. Maintains the flow of medical record information, ensuring all pertinent information is filed correctly and promptly. Maintains established stock levels of clerical supplies. Participates in the orientation of new staff. Responds to staffing needs of the healthcare team by cross-training and floating to other units as needed. Performs unit-specific tasks as identified on the unit checklist. Follow discharge procedures according to the checklist. Print required documents and sign off on completed paperwork. Follow appropriate downtime procedures. Locate and supply all downtime forms to staff as required. Attends the annual Safety Education Fair. Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel. Maintains current knowledge/certification. Demonstrates the skills and judgment necessary to provide non-direct patient care/support services to staff under the direction of licensed personnel. Follows the hospital exposure control plans/bloodborne and airborne pathogens. Assumes all other duties and responsibilities as necessary including one-to-one close observation of patients as needed. Assisting with patient admissions to the PACU and preparing the recovery room. Taking patients' vital signs, including blood pressure, pulse, oxygen saturation, and temperature. Assisting with patient positioning and comfort measures, ensuring proper alignment and support. Ambulating patients and assisting with ADL's including toileting, dressing, and feeding. Assisting the nurse in conducting post-operative assessments, including monitoring incision sites and dressing changes. Providing support to patients and their families during the recovery process. Assisting with patient transfers to other units or discharge from the PACU. Maintaining a clean and safe environment in the PACU, including restocking supplies and equipment. Collaborating with the nursing team to ensure efficient and effective patient care. Adhering to all hospital policies and procedures, as well as regulatory guidelines related to patient care and safety in the PACU. Nurse's aides in the PACU must have strong communication skills, attention to detail, and the ability to work well under pressure in a fast-paced environment. They should also have a compassionate demeanor and the ability to provide patient-centered care during the critical recovery period after surgery. Minimum qualifications include high school graduate or equivalent, previous clerical experience preferably in healthcare, ability to read and write at level 8, ability to set priorities and organize workflow, strong interpersonal skills. Other requirements include promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity, commitment to diversity and inclusion, ability to work in a busy hospital environment with exposure to infectious diseases and chemicals, physical ability to walk, stand, push, pull, and lift up to 50 lbs, maintain accurate charts and paperwork, observe and report patient status, perform phlebotomy, EKG, glucometer, assist with ADLs, maintain BLS certification, attend safety education, and comply with vaccination requirements for influenza and COVID-19 as a condition of employment.

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